Trip Review: Xcaret Hotel

January 28, 2022

The Bortnichak Family of Yardley, PA (2 adults and 2 teens ages 14 and 18) traveled to the Riviera Maya, Mexico for winter break with a stay at the unique Hotel Xcaret.  The family said the service was amazing and they had a great time!  This deluxe property is an hour south of the Cancun airport. As it is owned by the group that also owns a variety of eco-parks in the region; so hotel guests get free access to these parks as well!  We confirmed entrance into these parks in advance through the guest services department although several parks closest to the resort do not require advanced reservations and offer regular shuttle service.  At the resort, we secured the family connecting rooms (through a shared alcove) which they said felt like having an apartment and was perfect for their needs.  The resort offers free airport bus transfers which the family said was super easy.  The resort is also strict about masking and sanitizing…the family said the resort was super clean and felt very safe.  They liked the international feel of the property and commented that the food was excellent.  We booked dining reservations for them in advance as well.  They especially enjoyed the breakfast. Despite the challenge of meeting everyone’s palate, the teens loved the Hibachi restaurant and they all enjoyed Las Playas twice for fresh grilled cuisine.  They said the buffet is ideal for any fussy eaters with a nice variety of options. The resort also features pools, rivers, beach, spa, gym, children’s program, tennis, watersports, and jungle trails.  They did not really like such early yoga (at dawn) and a lack of daily activities where their teens tend to meet other teens when they travel, but they did take advantage of visits to the parks of Xcaret, Xplor and Xel-Ha where dad and son added on a fun Seabob experience.  The power snorkel is a unique way to explore the marine life in the park’s inlet.  Overall, the family had a relaxing and fun getaway and said they appreciated our guidance for a somewhat complex resort experience.