Travel Tip: Aviation Consumer Protections

May 29, 2025

With the busy summer travel season approaching, it’s a good idea to familiarize yourself with your rights as an air traveler. The Aviation Consumer Protection website provides detailed information on the protections available to you during air travel, covering areas like refunds, delays, cancellations, and more.

Key Areas of Protection

  1. Refunds
    • Airlines must refund ticket costs in certain cases, such as flight cancellations or significant delays.
  2. Flight Delays and Cancellations
    • When delays or cancellations are within the airline’s control, they are required to provide assistance and, in some cases, compensation.
  3. Bumping and Oversales
    • Airlines must follow specific rules when overselling flights, including offering voluntary compensation for passengers who agree to take a later flight.
  4. Disability Accommodations
    • Airlines must provide reasonable accommodations for passengers with disabilities and are prohibited from discrimination.
  5. Tarmac Delays
    • Airlines have strict limits on how long they can keep passengers on the tarmac without deplaning.
  6. Baggage Handling
    • Airlines are responsible for checked baggage and must compensate for lost, delayed, or damaged items.
  7. Discrimination Protections
    • Airlines cannot discriminate based on race, color, national origin, religion, sex, or ancestry.
  8. Additional Protections
    • Consumer protections extend to ticket purchases, family seating, frequent flyer programs, charter flights, and privacy concerns.

For more details or to file a complaint, visit Aviation Consumer Protection. Stay informed and travel confidently this summer!